Terms of Service

Quotes are free and provided in writing after an on-site look. A quote is valid for 30 days unless it says otherwise. Prices can change if the scope changes, or if conditions on the day differ meaningfully from what was visible at the quote visit, such as hidden damage or heavy buildup. We'll tell you before doing any work that changes the price.

We confirm appointments the day before. Rain, lightning, high wind and freezing conditions can make ladder, roof and washing work unsafe; in those cases we'll reschedule to the next available date at no charge.

Please give us at least 24 hours' notice to reschedule or cancel a standard appointment.

You agree to give us safe access to the areas being worked on: unlocked gates, pets secured, and vehicles moved where needed. For interior window work, please clear sills and the area right in front of windows of fragile items.

Pressure washing, hydroseeding and hydromulching, window repair and replacement, and land and timber management are performed by independent partner businesses that we select and coordinate. 1845 Services quotes, schedules and remains your point of contact for these jobs. The partner is responsible for performing the work to the agreed scope.

Unless your quote says otherwise, lighting supplied by 1845 Services remains our property and is removed during takedown. Customer-owned lighting is installed as-is; we'll let you know if strands are damaged or unsafe to hang. Service calls for lighting failures during the season are covered as described in your quote.

Payment terms, including any deposit, are stated on your written quote. Unless stated otherwise, payment is due when the work is complete and walked through with you. See our Refund Policy for cancellations and refunds.

If something isn't right, tell us within 7 days of the work by calling (903) 258-2664 or emailing hello@1845services.com, with photos if possible. We'll come back and look. Reporting promptly lets us address the problem while it's still clear what happened.

1845 Services is insured. We aren't responsible for pre-existing conditions, such as failed window seals, deteriorated caulk or paint, loose shingles, or worn fixtures, that our work reveals but did not cause. To the extent allowed by law, our liability for any claim is limited to the amount paid for the work at issue.

Website content is for general information and isn't a binding offer. Seasonal timing, such as freeze dates or planting windows, is general guidance, not a guarantee. You may not copy our logo or branding without permission.

These terms are governed by the laws of the State of Texas. For work performed in Louisiana, applicable Louisiana law also applies.

Questions about these terms: hello@1845services.com or (903) 258-2664.